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I can’t access the V3 app on my phone

Anonymous

Hi,

I have downloaded the V3 app to my phone but it won’t work. It’s a new phone – only a few months old. A Samsung.  Screenshot attached

Please help!

2 Comments.

  • Graeme S
    7 October 2020 8:47 am

    Have you tried turning your phone off and on again? Worked for me. Good luck! 🙂

    3
  • VICTVS Support
    7 October 2020 9:12 am

    Hi there. Thanks for posting.

    I can see from your screenshot that your device’s operating system is Android version 7.1.1. VICTVS V3 requires devices to be running at least version 8 of Android.

    Please update your device and then try to access the VICTVS V3 app again – it should work fine.

    You can find the rest of out minimum technical specifications in the Knowledge Bank.

    Thanks

    VICTVS Support

    4